I called the hotel directly and sent them the voucher and they said it was legitimate. Aug 09, 2015 i booked a hotel with amoma for accommodation in vietnam, and boy oh boy. So i cancelled my reservation within five minutes of. It is the weekend so will try tomorrow and check with the hotel s management about my reservation. They quickly refunded my payment, but the experience wasted a few hours, ruined the weekend, and left me searching for a place to stay at the last minute at higher rates. Hotel booking website has gone into administration, blaming hotel price comparison sites for its downfall. Amoma was a website that undercut many headline prices that hotel companies were advertising on their websites by reselling wholesale and inventory aimed at ethnic markets. I booked my hotel but became suspicious that my booking. I doubt anyone checks them out, or that they have to present any credentials or a resume. To make matters worse, the hotel advised that it was amoma who had booked all the other rooms for a tour group. Amoma works with a third party they called them their supplier whom they had to call, and the third party then had to call the hotel, and it was a big mess has anyone booked in. Booking through a company like amoma isnt the same as booking directly with the hotel or a more established and wellregarded ota thirdparty hotel booking site. I was left stranded looking for a hotel in lisbon because amoma delayed informing me for over 2 weeks that the hotel was overbooked.
I have never booked a hotel on the web and this is the only site that has the. Amoma ceased operations on friday and posted a note on its website that customers who have open bookings with the company would not likely see hoteliers honoring them. Com seems to have the cheapest prices for a few hotels, never heard of them before and i was wondering if they were legit. Now its reported troubles may have repercussions across the hotel and. Independent hotel booking site amoma has shut down, leaving travellers across. The tripadvisor search engine displayed an excellent price on, so i clicked on the link and was taken to the amoma site. Amoma is the third party, you the consumer are the fourth party when using a reseller. I have received an amoma confirmation and was told the hotel would show my reservation within 72 hours. Perhaps if i had i wouldnt have had the problems i encountered.
Amoma works with a third party they called them their supplier whom they had to call, and the third party then had to call the hotel, and it was a big mess has anyone else had challenges with amoma. Has anyone had any experience of using the travel site to book hotels. Hi, ive done a few searches using trivago for a few different cities awhile ago and each time, hotels from the website was much cheaper than all the other sites. The number that came up had an area code i was unfamiliar with so i cleared the. We immediately tried to phone but their phone number in thailand kept bouncing off. Moments after i booked, i called hotel abri who was fantastic through all of this to ask if they received my booking. So i cancelled my reservation within five minutes of making it even though they had told me. Im searching for venice hotels via trivago and a website called amoma. The hotel agreed to cancel our reservations and we have been getting nothing but the run around from amoma. Maybe nothing is showing on the hotels system because amoma is still trying to source a room at the cheap price you paid them. Africa for 31st december only to arrive and find that amoma hadnt booked the hotel for us despite having received. I booked a hotel in orlando orlando world center marriott. I booked a hotel on sanibel island, fl about 5 weeks in advance of my stay, paying full price for 4 nights and received a reservation number.
May 27, 2014 i booked through the agency because when i checked on the hotel website they were showing no availability. Upon searching and looking at their website, they seem. We booked a room though amoma in new orleans and had to cancel our reservations. Amoma sent me a few days before travelling a mail to book a rental car. I had booked a hotel in dubai through tripadvisor search which directed me to. Cancelon overbooked my reservation and blamed it on the hotel. The hotel explained that they had alerted amoma to this fact at the time of booking but no notice was sent to me by amoma prior to my arrival. The tripadvisor search engine displayed an excellent price on amoma. Online travel booking and bidding agencies anyone used to book hotels. I had never heard of this site before but i dont spend much time in hotels. Hot a call, provided payment and simultaneously got a voucher. Amoma like other booking sites is just paying tripadvisor fees for renting space on the ta site. I just booked a hotel today 21814 with and they called me within 10minutes to confirm the reservation.
I booked my hotel but became suspicious that my booking was a scam. It says that bookings will probably be cancelled by suppliers, and is advising travellers to contact the hotels themselves regarding any upcoming bookings. Amomas website is warning that bookings are now likely to be cancelled by hotels. Those who booked hotels and extras via the site are warned that they are now. We happened to find out about it because we called the hotel about booking an additional room. They charged my credit card, sent me a confirmation then cancelled the hotel booking and kept the money.
Its telling customers who have booked rooms via its site to contact their hotel to. One of the hotels was booked on a credit card and my bank eventually hit me with a currency exchange fee for that booking. Seems to be a little shaky to charge my card when the room is not booked to me yet. We received an email that we have been charged for the room and the hotel still has not received the cancellation request from amoma. Firstly i booked a hotel for the wrong dates my bad, but i emailed them straight away requesting to modify the dates. I had read this thread after i booked my hotel and was a bit anxious as the same thing had happened to me. Amoma works with a third party they called them their supplier whom they had to call, and the third party then had to call the hotel, and it was a big mess hotel and supplier are the first two parties. They have cheated the system for 2 years and have caused many hotel. In august 2017 i booked a hotel in cape town for november and had to pay it right away. Really good deal this morning for my honeymoon in may. Com that i found through trip advisor it was advertised on the ta hotel page.
I came across it through travigo and the hotel im looking at is about 20% cheaper than all the rest of the travel sites so im wondering if its legit. It is the weekend so will try tomorrow and check with the hotels management about my reservation. So far the hotel in minneapolis has no information about my reservation, but my credit card company sees the charge already pending. They had not confirmed the reservation with the hotel, and there was no reservation to be pulled up when we tried to check in at the hotel. However the hotel 12 hours later confirmed with me. Hotel booking site stops trading what you need to know. The hotel booking website has stopped trading if youve booked a trip or youre on holiday at the moment, heres what you need to know. I was looking at the website and it includes a breakfast in the room rate which the hotel website does not. Hotel was unable to confirm my reservation and amoma tried to bait and switch offering an alternative hotel in a much less desirable neighborhood.
Its telling customers who have booked rooms via its site to contact their hotel to check if their reservation. I am really afraid that i will lose my money right now and dont know what to do besides what they said in their mail to contact the hotel which i already did. They refused to tell us how they decided to issue the preallocated rooms too, however i can only conclude that it was because we booked via amoma that we were deemed less priority than the people who had booked with the hotel direct hence why we were being shipped out when other people were arriving after us and being given a room. Have booked two rooms through them for prague in october, room rates were a lot cheaper than booking through hotel itself, emailed the hotel. A rep emailed me back in the middle of the night advising that i cannot cancelrefund my booking. The only solution amoma offered was either significantly inferior rooms in the same hotel at a minor discount from those we booked, or a worse hotel at a cost greater. So i recently booked a hotel in orlando, fl, usa through amoma. Using amoma, i booked a hotel in rome, florence, venice and milan with no hidden charge for a debit card purchase. Budget travel booking site amoma closes down potentially leaving. The only solution amoma offered was either significantly inferior rooms in the same hotel at a minor discount from those we booked, or a worse hotel at a cost greater than that we could get online today, or the return of our money. Four days before my stay i contacted the hotel directly and they had no record of my reservation. Sep 14, 2019 amoma ceased operations on friday and posted a note on its website that customers who have open bookings with the company would not likely see hoteliers honoring them. We also contacted via email to sort it out and help us find the sort of accommodation we had paid for but got no reply until the next day.